Privacy Policy

Fx999 Privacy Policy — Our Firm Commitment to Protecting Your Data

Fx999 takes your personal data seriously. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026 SSL Encryption Secured Applicable: Bangladesh
🔒
Your Data is Safe
fx999 never sells your data to third parties.
256-bit SSL GDPR Compliant
Core Pillars of Privacy Protection
Limited data collection

Fx999 only collects the information that is necessary. We never ask for excessive or irrelevant data.

Encrypted Storage

All your data is protected with 256-bit SSL encryption. No unauthorized party can access it.

Right to Control Your Information

Under fx999's privacy policy, you can request to view, correct, or delete your data at any time.

Never Sold to Third Parties

Your personal data is never sold, rented, or exchanged. Your data belongs to you, always.

Cookie Transparency

You will be clearly informed about which cookies are used and why. You have the option to disable any non-essential cookies.

Advance Notice of Changes

Registered members will be notified in advance of any significant changes to the Privacy Policy.

1What Information We Collect

The first and most important principle of fx999's privacy policy is this — we only collect the data we genuinely need to provide you with the best service. To maintain the trust of millions of users across Bangladesh, fx999 always operates with full transparency.

Personal Identity Information

During account registration, we collect your name, date of birth, email address, and mobile number. National ID or passport details may be requested for identity verification. This information is stored with the highest level of security in accordance with fx999's privacy policy.

Financial Information

Your Mobile Banking, Nagad, or Rocket account number is collected to handle deposits and withdrawals. fx999 never collects bank card numbers, PINs, or OTPs. A full history of your financial transactions is recorded in your account and can be viewed at any time.

Technical Information

When you use fx999, certain technical information is collected automatically. This includes your IP address, device type, browser details, access time, and page views. This data is used to improve the platform and ensure security.

Type of Information When Collected Retention Period
Name & Contact At Registration For the duration of active account
Identity Verification During the Verification Process 5 years
Financial Transactions With Each Deposit/Withdrawal 7 years (as required by law)
Login & Device Information Each Session 90 days
Gaming History During Gameplay For the duration of active account

2Purpose of Data Collection

Fx999 never collects information without a reason. Our privacy policy ensures every piece of data is used for a specific, legitimate purpose. Details are outlined below:

  • Account Management: To ensure secure registration, login, and account protection.
  • Identity Verification: For age verification and anti-money laundering purposes.
  • Processing Financial Transactions: To process deposits and withdrawals securely.
  • Customer Support: For issue resolution and customer support.
  • Platform Improvement: To improve the overall user experience.
  • Promotional Information: To inform you about offers and bonuses, with your consent.
  • Legal Compliance: To comply with applicable laws and regulatory guidelines.
Our Assurance: fx999 never sells your data to advertising companies, and we will not send you marketing messages without your consent.

3Data Storage & Security

At the core of fx999's privacy policy is ensuring the highest level of security for your data. We use internationally recognized security technology to make sure your information never reaches any unauthorized party.

Technical Security

All data is transferred using 256-bit SSL/TLS encryption. Data stored on our servers is also encrypted. We conduct regular security audits and have automated systems in place to detect suspicious activity.

Access Control

Only fx999 staff who require access for their specific roles can view your data. All staff are bound by strict confidentiality agreements and receive regular security training.

Please Note: fx999 will never ask for your password, PIN, or OTP over phone or email. If you receive any such request, contact support immediately.

Data Breach Procedure

In the event of a data breach, fx999 will notify affected users and, where applicable, the relevant authorities within 72 hours. We will take immediate action to limit any damage.

4Sharing Information with Third Parties

Fx999's privacy policy is clear on one thing — your data is never sold. However, limited information may be shared with trusted third parties where necessary to deliver our services.

  • Payment Processor: Required information is shared to process transactions via Mobile Banking, Nagad, and Rocket.
  • Identity Verification Service: Partnered with trusted verification agencies for KYC processing.
  • Legal Obligations: Upon valid instruction from a court or government authority.
  • Business Merger: In the event of a business restructuring, users will be notified in advance.

All third-party partners are bound by contract to uphold the same strict privacy standards as fx999. Data shared with them may only be used for specified purposes — any use beyond that is strictly prohibited.

5Cookies & Tracking Technologies

Fx999 uses cookies on its website and app. Our privacy policy ensures you know which cookies are used and why, and gives you the option to disable any non-essential ones.

Cookie Type Purpose Opt-Out
Required Session cookie Maintaining Login State No (site will not function)
Required Security Cookies CSRF Protection No
Optional Preference Cookies Remembering Language & Settings Yes
Optional Analytics Cookies Data collection for site improvement Yes

To change your cookie settings, go to your browser's privacy settings or contact fx999 support. Disabling essential cookies may prevent some features of the site from functioning.

6Your Rights

Fx999's privacy policy gives you full control over your data. Your rights are outlined below:

Right to Access Information

You can request to know what information fx999 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data unless a legal obligation requires us to retain it.

Right to Data Portability

You can request a copy of your data in a readable, portable format.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Object

You may object to your information being used for marketing or profiling purposes.

To exercise any of these rights, contact fx999 support. We will respond to your request within 30 days.

7Protection of Minors

Fx999's privacy policy places the highest priority on protecting minors. Our platform is strictly for users aged 18 and above.

  • Age verification is mandatory at the time of registration.
  • We do not knowingly collect data from anyone under the age of 18.
  • If we become aware that data belonging to a child or minor has been collected, it will be deleted immediately.
  • If parents have any concerns, they can contact us at [email protected].

As part of responsible gaming, fx999 is committed to protecting minors at all times. For more details, visit our Responsible Gaming View Page.

8Policy Changes & Contact

Fx999 may update this privacy policy from time to time. Registered users will be notified of any significant changes in advance via email or app notification. The date of the latest update is always shown at the top of the page.

If you have any questions, concerns, or requests about our Privacy Policy, please get in touch. Our privacy team is available 24/7 to assist you.

Contact: [email protected] — We typically respond within 24 hours.

This privacy policy was last updated in January 2026. Continued use of your fx999 account constitutes your agreement to this policy.

General inquiries

No, never. fx999's Privacy Policy strictly prohibits the sale, rental, or exchange of your personal information with any third party. You are the sole owner of your data.

fx999 uses industry-standard 256-bit SSL encryption. Data stored on our servers is also encrypted. Regular security audits and unauthorized access detection systems are always active.

Yes. Unless required by law, you may request deletion of your data at any time. Our support team typically processes such requests within 30 days.

For significant changes, fx999 will notify users in advance via their registered email or app notification. The date of the latest update will always be visible at the top of the page.

Authorized fx999 staff may access gaming history for the purposes of account verification, dispute resolution, or responsible gaming compliance. This information is never shared with third parties.
🔐

Start Gaming in a Safe Environment

Your data is completely safe with fx999. Join today and start playing on Bangladesh's most trusted gaming platform.

Register for Free Login
বাংলা